Privacy Policy

This Privacy Policy explains how TradeHorizone ("we", "us") collects, uses and protects personal data. Effective date: November 16, 2025.

1. What we collect

• Account data: name, email, phone, username, hashed password, profile.
• Transactions: wallet details, transaction receipts, identity docs where required.
• Usage: IP, device, browser, logs, analytics.
• Communications: support messages and records.

2. How we use personal data

To provide and improve our Services, process payments, verify identity for compliance (KYC/AML), communicate with you, and protect against fraud and abuse.

3. Who we share with

We share data with payment processors, verification providers and service vendors strictly to deliver the Services. We will not sell your personal data.

4. Your rights

Depending on your jurisdiction you may have rights to access, correct, delete, or restrict processing. Contact: richeva447@gmail.com.

5. Cookies & tracking

We use cookies and analytics tools. You can control cookies via your browser; refer to the cookie banner on the site for choices.

6. Security & retention

We use technical and administrative measures to protect data (encryption in transit, access controls). We retain personal data as required for business, legal or compliance needs.

7. Contact & complaints

Questions: richeva447@gmail.com. For urgent support use WhatsApp: +233 501786886.